In addition to our duties under The Sale of Goods Act we are required by law to publish accessible 'Terms and Conditions' on our website.
Azpack Ltd wholly owns the website 'www.storeanddisplay.co.uk'.
The general terms and conditions of sale detailed below govern the contractual relationship between the customer (you) and Azpack Ltd (us or we). These general conditions of sale are the only conditions that are applicable. We maintain that by placing your order you unreservedly accept our general conditions of sale. These Terms and Conditions of Sale are important to you and to Azpack Ltd as they are designed to protect your rights as a valued customer and to protect our rights as a business and to create an understanding between us.
Orders may be placed online, or by telephone, for details click here.
The Consumer Protection (Distance Selling) Regulations 2000 give you the right to Cancel your order and you can cancel up to 7 WORKING DAYS after you have received the goods. However during this period you MUST notify us in WRITING that this is your intention so that we can advise you about their RETURN (see below). You can advise us in writing (including a contact telephone number) by delivering your letter:
If you receive an item damaged in transit you must advise our sales office by midday of the next working day.
PLEASE DO NOT RETURN ANY ITEMS TO AZPACK LTD WITHOUT CONTACTING US FIRST ON 01509 261256 TO OBTAIN OUR AGREEMENT AND FOR US TO GIVE YOU A RETURNS REFERENCE NUMBER. WE ARE ALLOWED TO MAKE A 15% RESTOCKING CHARGE FOR UNAUTHORISED RETURNS.
For Returns where you have decided to cancel or made an error in ordering, we are generally willing to have the goods back for credit as long as they are received back in a saleable ‘As New’ condition and in their original packaging. An admin charge will be deducted from your refund – Please check with our sales office for the charge applicable for your order. The cost of returning the goods to us is to be borne by you.
Where we have made an error in sending the wrong goods then we will be responsible for reimbursing carriage charges to you or we will arrange for our carrier to collect the goods from you. The goods must be in saleable condition, be in their original packaging and be accompanied by a copy of the relevant invoice. We also undertake to send the correct goods to you as soon as possible.
All prices displayed on our site are inclusive of VAT at the current rate exclusive of delivery costs. All our prices are given in British Pounds. We reserve the right to alter prices as necessary.
We make every effort to provide accurate photographs, descriptions, diagrams and information on all products but if there are any errors in them we may in no way be held liable for this. We cannot be held responsible for the accuracy of the information contained within specification sheets, product descriptions and instruction manuals provided by our suppliers particularly when any technical or physical alterations are made to the product on the initiative of our suppliers.
Most products listed on the website are available from stock. Where an item you have ordered is not available we will contact you on the next working day. You will have the option of cancelling the item from your order or waiting for it to become available.
Azpack Limited is a distribution company. We do not manufacture any of the products featured on our website and cannot therefore be held liable for direct, indirect or consequential loss, injury or damage to persons or property from any cause whatsoever arising from these products.
These conditions shall be governed by and construed in accordance with the laws of England.
E & OE.