Azpack Limited, Unit 12 Kernan Drive, Swingbridge Trading Estate, Loughborough,
Leics, LE11 5JF, England.
Tel: (01509) 261256 E-mail: sales@azpack.ltd.uk
Fax: 01509 610650
Company No: 2719539 VAT Reg: 616 5307 52
In addition to our duties under The Sale of Goods Act we are required by law to publish accessible 'Terms and Conditions' on our website.
Azpack Ltd wholly owns the website 'www.azpack.co.uk'.
The general terms and conditions of sale detailed below govern the contractual relationship between the customer (you) and Azpack Ltd (us or we). These general conditions of sale are the only conditions that are applicable. We maintain that by placing your order you unreservedly accept our general conditions of sale. These Terms and Conditions of Sale are important to you and to Azpack Ltd as they are designed to protect your rights as a valued customer and to protect our rights as a business and to create an understanding between us.
Orders may be placed online, by telephone or by post, for details click here.
The Consumer Protection (Distance Selling) Regulations 2000 give you the right to Cancel your order and you can cancel up to 7 WORKING DAYS after you have received the goods. However during this period you MUST notify us in WRITING that this is your intention so that we can advise you about their RETURN (see below). You can advise us in writing (including a contact telephone number) by delivering your letter:
PLEASE DO NOT RETURN ANY ITEMS TO AZPACK LTD WITHOUT CONTACTING US FIRST ON 01509 261256 TO OBTAIN OUR AGREEMENT AND FOR US TO GIVE YOU A Returns Reference Number. WE ARE ALLOWED TO MAKE A 15% RESTOCKING CHARGE FOR UNAUTHORISED RETURNS.
For Returns where you have decided to cancel we will telephone you to advise on the correct method. The products must be undamaged and in their original packaging for the full value of the goods to be credited to you. The cost of returning the goods to us is to be borne by you.
Where we have made an error in sending the wrong goods then we will be responsible for reimbursing carriage charges to you or we will arrange for our carrier to collect the goods from you. The goods must be in saleable condition, be in their original packaging and be accompanied by a copy of the relevant invoice. We also undertake to send the correct goods to you as soon as possible.
Where you have made an error in ordering the wrong goods then we are generally willing to have the goods back for credit a long as they are received back in a saleable condition in their original packaging. You are responsible for carriage charges in these instances.
All prices displayed on our site are inclusive of VAT at the current rate exclusive of delivery costs. All our prices are given in British Pounds. We reserve the right to alter prices as necessary.
We make every effort to provide accurate photographs, descriptions, diagrams and information on all products but if there are any errors in them we may in no way be held liable for this. We cannot be held responsible for the accuracy of the information contained within specification sheets, product descriptions and instruction manuals provided by our suppliers particularly when any technical or physical alterations are made to the product on the initiative of our suppliers.
Azpack Limited is a distribution company. We do not manufacture any of the products featured on our website and cannot therefore be held liable for direct, indirect or consequential loss, injury or damage to persons or property from any cause whatsoever arising from these products.
These conditions shall be governed by and construed in accordance with the laws of England.
E & OE.